Cancel the order and refund the money

Cancellation of the order: The customer has the right to cancel the order before the shipment is delivered to the shipping company. If the shipment is canceled after the order has been executed or it is delivered to the shipping company, only the value of the product will be refunded and the value of the shipment will be deducted. This also includes free shipping. When the shipment is canceled after its execution or delivery, the value of the shipment will be deducted from the product.


Refund: The refund will be made within the specified period within 14 working days by bank transfer from the store account if the payment was via Mada, Visa, Apple Pay or STC Pay. If you cancel the order and the payment is made through Tamara or Tappy, please note that it may take 14 working days or less, and the amount will be returned by Tamara or Tappy in the case of payment.